1. Return & Exchange Policy
2. General Terms & Conditions
Return & Exchange Policy
Thank you very much for your attention and interest in the art ofArtist SinGh®.
Customer satisfaction is my main goal. We will work with you to resolve any issue with the purchase. We will do anything in our power to make you a happy customer and maintain your loyalty, regardless of what the situation is. Every situation, return or exchange will be handled on individual basis. However, we do have certain rules and guidelines for returns and exchanges.
· Returns are accepted only if you contact us and ship the merchandise back within 7 days from the delivery date.
· Exchanges are accepted only if you contact us and ship the merchandise back within 14 days from the delivery date.
· In case of a return, we will provide all the money back except of any shipping fees paid in the addition to the cost of the merchandise. Items with free shipping will be refunded 100%.
· The money back can be provided back to your credit card or PayPal account. We can also give you credit towards future purchases upon request instead of a refund.
· You can exchange the painting for something else of the same value, if the desired painting is more expensive, you must pay the difference
· We will pay the cost of the return shipping only if you received a wrong or damaged painting. If you simply do not like the painting or wish to return for any other reason, you must cover the shipping return shipping expenses.
· If your order was shipped incomplete by mistake, please contact us and we will send the missing paintings ASAP.
· If you order a custom made painting or a commission, you must preapprove it before shipping. Returns of commissions are accepted only of neutral theme paintings like city, sea, flowers, park and etc. Custom made paintings of portraits and specific people cannot be returned. If you are not happy with such order, we will refund part of the payment
· If your painting arrived damaged, please contact us, we will send you a replacement free of charge and provide compensation gift. All packages by UPS are insured for the declared value or $100,
*I have the right to cancel any promotional transaction and return the full payment to the buyer*
Our email is Artistsingh@gmail.com
Office phone +1 – 269-978-0808 (7am – 7pm Monday to Saturday)
Please remember that customer satisfaction is my main goal and we will do everything possible to make you a happy customer.
2. Terms & Conditions
General Terms and Conditions
This web-site is intended to be a friendly, enjoyable and useful experience, we provide 100% satisfaction and the best possible service to all users. We have 100% money back return policy and a friendly exchange policy.
Rights To Suspend or Terminate
You agree that this web-site, in its own discretion, may terminate any use of the service immediately and without notice if
(a) We believe that you are not abiding by the general rules of this web-site
(b) You have repeatedly broken a certain term
(c) We believe you to be a non-paying bidder. In most cases when we suspect foul play we will suspend your account/listing whilst we investigate further. If our investigation is conclusive then your account with us will be terminated.
You must not transmit through the service any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation.
This site acts as the window for sellers and artist Mr. Caution aka Artist SinGh to sell art and for buyer to purchase art. The artist reserves the right to cancel any transaction. We provide free international shipping and guarantee delivery in less than 30 days all over the world with the free service.
By creating a user account or making a purchase you automatically subscribing to the newsletter, you always can unsubscribe by choosing this option in the newsletter that you will receive.
Membership to this web-site is only available to those you can form a legally binding contract. This web-site does not permit minors (under 18) to register. If any member fails to sign up with their correct age the account will be terminated immediately.
Usage of coupons and discounts terms:
The use of coupon codes and other discounts is permitted only with one discount or promotion per transaction. You cannot use any coupons on paintings that are part of the Deal of the Day section or part of any other promotion.
If you use coupon codes on already promotional or discounted paintings, we reserve the right to cancel this order and issue a refund.